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自己觉得还不错的工作成绩被领导骂成渣；觉得已经表述很清楚的事却被同事严重误解；日复一日做日常却被领导痛批全无新意……职场是个大丛林，工作的单位是个完整的小社会，我们在里面扑腾求生存，并且求生存得很好，情商有时候比智商更重要。 那么在遇到误会或被上司痛批的时候，除了照单全收努力改正以外，怎么做自我调节，怎么做利益协商都需要权衡考量。也许下面的建议会对陷入情绪低谷的同学有所帮助。当然，如果只是心情不好或冬天起不来床这种困扰，吃一顿就能妥妥滴解决啦。
▓ Accept that you are not perfect 接受自己的不完美 If you begin each task thinking that nothing will go wrong， you‘re fooling yourself. You will make mistakes. The important thing is to learn from them. 如果你在着手每一件任务前都认为一切都能有条不紊地进行，实际上你在欺骗自己。因为你还是会犯错误的。关键在于你要学会从这些错误中获取经验。 ▓ Double check your work 仔细检查你的工作 After you‘ve finished， and before you submit it to your supervisor， be sure you’ve gone over everything carefully. This can help you to avoid silly mistakes and ensure that your boss won‘t have to bother you about minor problems. 当你完成了任务，在提交给主管之前必须确保你已经仔仔细细地复查了任何细节。这样做能够帮助你避免一些不该犯的错误，还能保证老板不会在小问题上找你麻烦。 ▓ Don’t take it personally 别认为这是针对你个人的 If your co-worker has criticism for you，remind yourself that it doesn’t necessarily mean she/he doesn’t like you， or that you’re not good enough for the job. Your co-worker is simply trying to ensure that you do the best work possible. 如果你的同事批评了你，请记住这并不是意味对方并不喜欢你，也不是因为你没有足够能力胜任这份工作。你的同事只是想帮助你更好地完成任务而已。 ▓ Listen carefully 留心倾听 If you ignore critical comments， you’re doomed to repeat the same mistakes. Take notes and continually remind yourself how to fix the problem。 This step is the most difficult， as it can mean that one must “suck up” one’s pride and admit one’s responsibility in one’s work-related errors. 如果你忽视那些批评的话语，那你就必然会再次犯下同样的错误。记下这些批评的要点并常常提醒自己如何处理这样的问题。这一步也是最困难的，因为这意味着你要把个人的自尊收起来并承认个人在这些工作方面的错误的责任。 ▓ Ask yourself what can you learn from this criticism 问自己从批评中学到了什么 If you feel yourself growing defensive or getting angry， repeat the question ‘What can I learn?’ 如果你发现自己变得越来越自我保护或越来越气愤，请不断问自己这个问题“我学到了什么?” ▓ Agree with part of the criticism 同意一部分批评 When faced with criticism， most people focus on the part of the negative feedback that may not be true and ignore the rest. This doesn‘t solve any problems， and you don’t learn anything. When you agree with one part of the criticism， you become open to learning. You don‘t have to agree with everything; even agreeing with one small aspect of the criticism will create an atmosphere of teamwork. The focus then can become how you’ll work together to solve a problem， which will lessen your feeling of being attacked.
每当面对他人的批评，大多数人总会关注在那些有可能不是真实的负面的反馈，然而却忽视了其他的因素。这样不能解决任何问题，并且你什么也学不到。当你同意这些批评的一部分，那么你就会乐意去学习。你不必全盘接纳，哪怕你只对非常细小的一个方面产生共鸣，这样也能营造良好的合作氛围。那么随后的关注点就在于你们如何一起合作把问题解决了，这样会大大缓解那种被攻击的不良感觉。
（责任编辑：晨鸿） |
