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促成是一门艺术,它帮助你促成利益相关者和跨职能团队成员更好的完成设计过程。在你的设计工作中,对于每个人来说,对于你正在构建的是什么,以及为什么要这样做能保持一个共同的理解,这在设计过程中是非常重要的,你也会更快地达到“寻求更多想法探索”的要求。文化和职位背景的多样性不仅增加了设计考虑维度的完整性,还能提供更多额创新性。 Facilitation doesn’t require a higher position or a condescending tone to be effective. Quite the opposite. The main key to being an effective facilitator is an overriding passion for bringing people with you in your design process. It’s basically user research for coworkers. In the same way you don’t want to “lead the witness” in a usability test or interview and want to explore ideas fully, when facilitating you want to set the stage and help guide the team through solving problems you have been assigned. 促成并不需要一个更高的头衔或居高临下的语调才能有效。恰恰相反,成为一个有效的促成者的关键是在你的设计过程中带领人们的保持着超过一切的激情,这可以说是对同事做的用户研究。同样,在可用性测试或访谈中,你也不希望“引导被研究者”,也希望更充分的探索各种想法。同样,在对项目进行排期时,你也希望通过解决了解到的核心问题来促进团队走向正确的方向。 THE SOLUTION 解决方法 If you find yourself lacking in this area, just start by changing your mentality from doer to facilitator. Recognize that you aren’t responsible for every great idea. You are just responsible for the environment where great ideas can flourish. There is nothing that can prepare you for leadership opportunities in the future like facilitating. 如果你发现自己在这方面有所欠缺,那就从把你的心态从实操者转变为服务者开始。认识到你不是每一个好想法的负责人, 你只是负责营造一个可以产生好想法的环境。如果你想为未来的领导机会做好准备,那没有什么比促成好想法更合适的了。 Start small. Facilitate a brainstorming session with cross-functional participants. Use non-verbal decision making exercises like Affinity Mapping to normalize the loud and silent personality types. There are many ways to do it, just start. If you can get good at facilitation, though, you will be viewed as a strategic partner and influencer in your company and finding that dream UX job will get much easier. 从小事做起,促进与跨职能部门同事的头脑风暴会议。使用像亲和力地图这样的非口头决策练习,来使爱发言和内向的人格类型都参与进来。有很多方法可以做到这一点,但一定要坚持落地。如果你擅长于推动,你将被视为公司的战略合作伙伴和影响者,并且找到理想的用户体验工作会变得容易得多。 4. Ability to Balance Innovation with Practicality 平衡创新与实践的能力 If there is any 1 thing that you can do today to start having better success in job searching, it is to realize — genuinely internalize — that UX in the real world is not the utopian dreamworld many designers live in where they have infinite time and resources to do research and build the ideal product that they reveal in some glorious marketing campaign that causes users to jump up and down with excitement because of how AMAZING you made their lives. 如果有任何一件事让你在找工作方面取得更多成功的机会,那就是认识到真正的现实——现实世界中的用户体验并不是许多设计师所梦想的乌托邦式世界,在乌托邦世界中大家有无限的时间和资源来做研究和创造理想的产品,可以在一些辉煌的营销活动中展示这些产品,并且这些活动会让用户兴奋地跳上跳下,因为你让他们的生活变得更加美好。 No company is perfect. No project has enough time. No user research initiative is going to feel like enough. No product you work on will ever have the ideal user experience. No product manager or developer will ever understand user experience fully…and that’s ok! 没有一个公司是完美的,没有一个项目有足够的时间,没有一个用户研究计划会让你感觉足够了。你从事的任何产品都不会有理想的用户体验。 没有一个产品经理或者开发人员能够完全理解用户体验的本质.. …但是这没关系。 (责任编辑:晨鸿) |


